Sam Ellis is the local Whitby engineer for boiler swaps, full system installs, designer radiators and the awkward weekend call-out. Eighty-seven Google reviews, all five-star, all by name.
Half the people who ring me have already been quoted twice. Sometimes for a job that didn't need doing. Sometimes for two grand more than it should cost. Most often by an engineer who left the kitchen looking like a building site afterwards.
Coastal Forge is just me. I quote the same price whether you've had ten estimates or none, I turn up at the time we agreed, and the pipework I leave behind is the only kind I'm prepared to put my name on. Tidy, logical, not too proud to be photographed.
Ten recent jobs, photographed at the moment I packed the van up. No staging, no retouching. Whitby, Sandsend and the moor villages.
No apprentices learning on your boiler. Same engineer from the first phone call to the final certificate, and a quote that doesn't change between the visit and the invoice.
New combis, system swaps and regular replacements. Supplied with a manufacturer warranty, fitted with a magnetic filter as standard, and the pipework run cleanly enough to leave the cupboard door open.
Yearly services to keep the warranty valid, breakdown call-outs when it's already gone wrong, and an honest diagnosis when you've been told you need a whole new unit when you don't.
Unvented Megaflo installs, vented cylinder replacements and pressure cylinders for new-build properties. G3 qualified, fully insured, all expansion vessels signed off.
Replace one rad or refit the whole system. Vertical columns, designer panels, low-surface-temp units for kids' rooms. Pipework re-run before you tile, plastered around afterwards.
Gas cookers and hobs, range-cooker swaps, leak isolations, mains-pressure tap upgrades, anywhere a brass valve or copper run needs to go in. Certified, signed off, photographed for the records.
Heating gone on the school run? No hot water on a Sunday? Sam picks up and books you in for the same day where the diary allows. No emergency surcharge, no clock-watching.
Sam Ellis. Director, only engineer, and the person who picks up the phone at Coastal Forge Gas & Heating Ltd. The number you ring is mine, the van you see pulling up is mine, and the price I quoted on the phone is the price on the invoice.
Patch is Whitby out to Staithes one way and Robin Hood's Bay the other, plus the moor villages in between. I work around your day, not mine. If the heating drops on a Saturday morning, I'll likely still answer.
“Two of us work nights, so booking a tradesman has always been a faff. Sam offered to start at seven in the morning before our shifts, did the boiler swap and the radiator fittings in two visits, and asked roughly half what the other engineers had quoted. He's the one we ring now for anything plumbing-related.”
“Booked in for a Saturday, finished by lunchtime. Reasonable price too.”
“Polite, knowledgeable, and the install looks neater than the rest of our kitchen.”
“Replaced the loft tank setup with a single combi. Three days, no mess.”
“Several jobs over the years. Wouldn't bother ringing anyone else now.”
Workshop near Whitby Marina. Most call-outs are inside YO21 and YO22, with the moor villages reached daily on the way through. Outside that strip, ring anyway. The van travels.
The fastest way to a price is a phone call. If you'd rather type it out, drop the details below and Sam will come back the same day. No call-centre middlemen, no junior trying to upsell.